Terms & Conditions
Last updated: 23 May 2026
1. Overview
MyScope is an online platform that lets users discover events and purchase tickets, and lets organizers publish and manage events. By accessing or using MyScope, you agree to these Terms & Conditions.
2. Accounts
You are responsible for the accuracy of the information you provide and for activity under your account. Keep your login details secure. You may also check out as a guest for general-admission events.
3. Tickets & payments
Ticket prices are set by the event organizer and shown at checkout. Payments are processed securely through our payment partner (WebXPay). A booking is only confirmed once payment is successfully completed. Your e-ticket and QR code are issued to the email and phone number provided at checkout.
4. Refunds, cancellations & postponements
If an event is cancelled, confirmed bookings are queued for a refund. If an event is postponed, your existing tickets remain valid for the new date unless stated otherwise. Other refund requests are reviewed on a case-by-case basis in line with the organizer's policy. Refunds are returned to the original payment method.
5. Entry & conduct
Entry requires a valid ticket (QR code) and may require photo ID. Organizers and venues may set additional rules. MyScope is not responsible for an attendee being refused entry for failing to meet event or venue requirements.
6. Organizer responsibilities
Organizers are responsible for the accuracy of their event listings, for delivering the event as described, and for complying with applicable laws. MyScope provides the platform but is not the organizer of events listed by third parties.
7. Limitation of liability
MyScope provides the platform on an “as is” basis. To the extent permitted by law, MyScope is not liable for losses arising from an organizer's actions, event changes, or circumstances beyond our reasonable control.
8. Changes to these terms
We may update these terms from time to time. Continued use of MyScope after changes take effect constitutes acceptance of the updated terms.
9. Contact
Questions about these terms? Email hello.myscope@gmail.com.